Studio Flow Terms & Conditions

1. General Information

These Terms & Conditions apply to all clients participating in classes, sessions, or programs offered by Studio Flow. By purchasing or attending a class, you agree to these Terms.

2. Class Bookings & Payments

• All classes must be booked and paid for in advance through MindBody.
• Payments are non-transferable and non-refundable, except as required by law.
• Class packs, memberships, and promotional offers have specific expiration dates; these cannot be extended beyond the stated period.
• The Studio reserves the right to change pricing, class schedules, or instructors at any time.

3. Cancellations & No-Shows

• Clients must cancel within 8 hours before the scheduled class to avoid a fee.
• Late cancellations or no-shows will forfeit the class credit or be charged a cancellation fee of $15.
• If the Studio cancels a class, your session will be credited back or rescheduled.

4. Arrival & Studio Etiquette

• Please arrive 10 minutes before class to check in and prepare.
• Late arrivals (more than 5 minutes after start time) may not be admitted for safety reasons.
• Phones should be silenced; personal belongings must be stored in designated areas.
• The Studio maintains a respectful, inclusive, and safe environment — disruptive or inappropriate behavior will not be tolerated.

5. Health & Safety

• Clients must complete a health waiver and intake form before their first class.
• You are responsible for disclosing any medical conditions, injuries, or pregnancy prior to participation.
• Participation is at your own risk. The Studio and its instructors are not liable for injuries sustained during classes.
• Please follow all directions from the instructor and use equipment safely.

6. Memberships & Packages

• Memberships automatically renew (if applicable) unless canceled in writing 30 days prior to renewal.
• Memberships and class packages are for individual use only and cannot be shared or transferred.
• Suspension or freeze options are available only for valid medical or travel reasons, with documentation.

7. Private Sessions & Workshops

• Private or semi-private sessions require 24-hour cancellation notice to avoid being charged in full.
• Workshops and special events may have separate cancellation policies, noted at booking.

8. Personal Belongings

• The Studio is not responsible for lost, stolen, or damaged items. Please keep valuables at home.

9. Photography & Media

• The Studio may occasionally take photos or videos for marketing purposes.
• By attending, you consent to your image being used unless you notify us in writing prior to the class.

10. Liability Waiver

By participating, you acknowledge that physical exercise carries inherent risks. You voluntarily assume all risks and release Studio Flow, its owners, instructors, and staff from any liability for injury, loss, or damages resulting from participation in classes or use of studio facilities.

11. Governing Law

These Terms are governed by the laws of the state of Texas Any disputes shall be resolved in the courts of Bexar County.

12. Contact

For questions or requests, contact us at:

letsflow@studioflow210.com

(210) 799-0234

2100 McCullough Avenue, San Antonio, Texas 78212